The patient experience in emergency departments: A …

The aim of this study was to systematically review qualitative literature published between 1990 and 2006 exploring the patient experience within the emergency department (ED) with the intent of describing what factors influence the patient experience. Twelve articles were retrieved following combination of key words using five databases. The overarching categories developed from this integration of literature were; emotional impact of emergency, staff–patient interactions, waiting, family in the emergency department, and emergency environment. The patient experience issue given most emphasis by the articles under review was the caring or lack of caring regarding the patients’ psychosocial and emotional needs. This was in contrast to the culture of the ED which emphasised "medical–technical" skill and efficiency. Satisfaction studies need to understand many factors and influences, qualitative methodologies have the ability to do so.

The patient experience in the emergency department: A systematic synthesis of qualitative research


Rationale
Patients left without being seen (LWBS), patients leaving against medical advice (AMA), falls, and call light use had significant decreases.

Patient satisfaction scores increased focusing on overall care, pain management, and being informed about delays and plan of care.

78% of staff members felt rounding was beneficial.


on the patient experience within emergency ..

A key principle of using fast-tracksystems is to have experienced and competent staffdesignated to ‘see and treat’ the patients.

, , and (2010)The patient experience in the emergency department: a systematic synthesis of qualitative research. International Emergency Nursing, 18 (2). pp. 80-88.


short survey will record patient experience.

We will also look at longer term, or more final, health outcomes, including improved quality of life, functioning, or patient experience; improved therapeutic relationship; decreased subsequent aggressive behavior; and general resource use or costs. While also important, our scope will not allow us to focus on staff turnover or the sustainability of interventions.

functioning, or patient experience; ..

Objective Patients are uniquely positioned to provide insightful comments about their care. Currently, a lack of comparable patient experience data prevents the emergence of a detailed picture of patients’ experiences in Australian hospitals. The present study addresses this gap by identifying factors reported in primary research as relating to positive and negative experiences of patients in Australian hospitals.

Nurse handover: patient and staff experiences ..

Objective The increasing number of people presenting to hospital with musculoskeletal conditions places pressure on existing services, and has resulted in expanding the scope of practice of musculoskeletal physiotherapists working in emergency departments (ED). The aim of the present study was to qualitatively explore the perspectives of patients presenting with an isolated musculoskeletal condition seen by a musculoskeletal physiotherapist in the ED of two Australian hospitals situated in contrasting geographical locations.

Clinical Effectiveness and the Patient Experience: ..

When surgery is performed, a nerve associated with sexual func­tion can be severed. A skilled sur­geon may be able to spare the nerve, but there are no assurances. Radi­ation often damages the nerve, though the onset of symptoms may be delayed by as much as one to two years. You should actively question your physicians about their out­comes—specifically the frequency with which their patients experience long-term problems with inconti­nence and/or impotency.